BookMyLesson legal
AutoPay & Auto-Renew Terms & Conditions
These terms cover enrolling a payment method in recurring billing through BookMyLesson - either AutoPay for Monthly Tuition, or Auto-Renew for a Lesson Package. Which one applies to you was shown before you gave consent.
Effective September 12, 2026 · Version 2026-09-12
Enabling AutoPay or Auto-Renew authorizes your music studio to automatically charge the card you provide - on the schedule and for the amount shown to you at enrollment - until you turn it off. If you enrolled in Auto-Renew for a Lesson Package, the studio's own cancellation, makeup-credit, and rollover policy (shown to you before you consented, and summarized in Section 4) governs how your lessons are consumed.
1. Who is charging you
The music studio you are enrolling with is the seller providing your lessons and is the party charging your card. BookMyLesson provides the booking and billing software the studio uses. Payments are processed by Stripe, Inc. BookMyLesson does not receive or store your raw card details - Stripe handles and secures that information directly.
2. Monthly Tuition AutoPay
By checking "Enable AutoPay" (or completing an AutoPay setup link sent by your studio) for a Monthly Tuition offer, you authorize the studio to save your payment method and automatically charge it on a recurring basis, at the amount and on the billing schedule shown to you before you gave consent - for example, the same date each month, the 1st of each month, or another fixed day the studio has configured. If your first payment is prorated or deferred to a later date, the amount and date shown to you at enrollment govern that first charge. Some studios add a flat AutoPay convenience fee to each charge; when a studio has this fee turned on, it is disclosed to you and included in the total shown before you enable AutoPay, and on every recurring charge afterward. This fee, if any, is set and kept by the studio, not BookMyLesson.
3. Lesson Package Auto-Renew
By checking "Enable Auto-Renew" (or completing an Auto-Renew setup link sent by your studio) for a Lesson Package offer, you authorize the studio to save your payment method and automatically purchase one replacement package, at the price and lesson count shown to you before you gave consent, once your current package's lessons are fully used. Auto-Renew does not charge you on a fixed calendar schedule the way Monthly Tuition AutoPay does - it charges only when your current package is exhausted and a new one is triggered under the studio's policy described in Section 4.
4. How your studio's cancellation, makeup-credit, and rollover policy affects a Lesson Package
Each studio configures its own policy for what happens when you cancel or reschedule a lesson with enough notice: some studios issue a separate, trackable makeup credit; others simply roll the lesson back into your package uncounted; a studio's policy may also do neither. This directly affects how quickly your package is used up, and therefore when Auto-Renew charges you again. BookMyLesson does not set this policy - your studio does, and BookMyLesson shows you a short, accurate summary of it before you consent to Auto-Renew, generated from the studio's own configuration rather than a general BookMyLesson claim. The full current version of that summary is always available from the Auto-Renew setup screen and from your account. A cancellation or reschedule made too close to a lesson's start time (the window your studio has set) does not qualify for a credit or rollover under any studio's policy.
5. If your tuition or package price changes
A studio may change what it charges for a lesson offer going forward. Where BookMyLesson's product surfaces a change to your recurring amount, it aims to show that new amount before it is charged. Your studio remains responsible for communicating tuition or package price changes in accordance with its own policies.
6. Canceling AutoPay or Auto-Renew
You can ask your studio to turn off AutoPay or Auto-Renew for you at any time, and a studio can disable it on your behalf through BookMyLesson. Turning it off stops future automatic charges. It does not erase or forgive any amount you already owe the studio, or change how many lessons remain in a package you have already paid for, under the studio's own tuition, attendance, or cancellation policies.
7. Declined or failed payments
If a charge fails or is declined, your account may be placed into a payment-attention state and the studio may ask you to provide a new payment method to keep AutoPay or Auto-Renew active. A failed charge does not automatically cancel your enrollment or your obligations to the studio.
8. Refunds and disputes
Refunds, credits, and billing disputes for lessons, tuition, and packages are handled according to your studio's own policies. BookMyLesson facilitates the payment flow and the policy disclosure described in Section 4, but does not set or enforce an individual studio's refund, cancellation, makeup-credit, or rollover policy.
9. How long this authorization lasts
This authorization remains in effect for each recurring charge (Monthly Tuition) or each replacement package (Lesson Package Auto-Renew) on the terms shown to you until it is canceled as described in Section 6, or until your enrollment with the studio otherwise ends.
10. Questions
Questions about a specific charge, your billing schedule, or a studio's cancellation/makeup-credit/rollover policy should go to your studio first, since the studio controls its own billing and policy configuration. General questions about BookMyLesson can be sent to support@bookmylesson.app.